Utility bill counter payments are suspended as of Friday, March 13, 2020, 5:00 p.m.
Payments can be made through the online portal, payment drop-box at City Hall or send a check through the U.S. Mail.
o We encourage use of e-check for online payments of any kind
o Phone payments will temporarily be accepted. Please call 303-833-2317 ext. 121.
March water shut-offs, normally scheduled for March 17, are temporarily suspended in order to provide residents the ability to follow recommended safe hygiene practices per the CDC. Late fees still apply.
The City of Dacono provides treated water to all residential, commercial and industrial customers in the city limits. Water is billed monthly. The base cost for residential water is $30 for up to 5,000 gallons.
Consider signing-up for automated payments and paperless utility bill by email.
A capital improvements fee is charged each month to all water users for repayment of bonds for the water tower and other water bonds, and line replacement and other capital costs. Residential customers are charged $17 for the capital improvement fee.
The after hours emergency number for Public Works / Water is 303-598-1704.
Dacono City Hall will be closed to the public effective 5:00 p.m., March 13, 2020. Trash service will continue normal operations.
Weekly trash and biweekly recycling is provided to all residents by Waste Connections of Colorado. All residential customers will receive a 96 gallon trash tote and a 96 gallon recycling tote. Refuse collection is included on the monthly water bill. The monthly rate for trash and recycling collection is $10.30. For questions regarding service or missed trash collection, call 303.288.2100, Monday-Friday between 8:00 a.m. and 5:00 p.m.
Note: Please have totes out for pick up by 7:00 am on collection day. Please follow these Pickup Guidelines to ensure your trash and recycling are picked up each time.
Holiday / Weather: Waste Connections of Colorado observes the following holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas Day. If your service falls on any of these holidays, your pickup will be delayed by one day. For example, if your regular trash day is Thursday, pickup will be delayed until Friday. The normal pickup schedule will resume the following week. Waste Connections of Colorado reserves the right to cancel service on any days it considers unsafe due to inclement weather. Services will resume on your next scheduled collection day.
If you are a new resident of Dacono, please contact both the City at 303.833.2317 and Waste Connections of Colorado at 303.288.2100 to establish trash service.
Online Payment & Account Access Available
View your utility account, see three year consumption activity, historical payments and change how you receive your bill, then pay your balance. The payment is automatically credited to your account. The City accepts credit cards and debit cards to pay your monthly water and trash bill.